Privacy Policy

Last updated: Oct 20th, 2025

This Privacy Policy describes how we collect, use, and protect your data when you use the Universal Remote TV for Samsung TV app.

Privacy Commitment

We are committed to safeguarding your privacy. We do not collect personal data except when necessary for app functionality.

Local Storage

• Your TV settings, preferences, and remote configurations are stored locally on your device.
• Most app data remains on your phone and is not stored on external servers.

No Tracking

• We do not track your usage or sell your data to third parties.
• No personal information is used for advertising or marketing purposes.

Information You Provide

• Contact Information: When you reach out for customer support, we collect your email address and the content of your message.
• Feedback: Reviews and feedback you provide voluntarily.
• Account Information: If you choose to create an account, your username and email will be collected and securely stored.

Automatically Collected Information

• Device Information: Device model and iOS version, for compatibility purposes.
• App Usage Data: Usage patterns, crashes, and performance metrics (collected in anonymized form).
• Network Information: Local network details needed for TV discovery and connection.

What We Do NOT Collect

• TV Viewing History: We do not track what you watch on your TV.
• Personal Files: No access to photos, contacts, or other personal files.
• Location Data: We do not collect precise location data.
• Browsing History: Your web browsing activities are not accessed or tracked.

How Your Data Supports App Functionality

• Connecting your iPhone to Samsung TV via Wi-Fi.
• Saving preferences and custom settings.
• Providing customer support if you contact us.
• Improving app performance and fixing bugs.
• Testing and ensuring compatibility with new TV models.
• Developing new features based on anonymous, aggregate data.

Security Measures

• All data transmitted is encrypted using standard security protocols.
• Regular security audits and practices to prevent data breaches.
• Data stored locally is protected through secure coding.

Local Network Usage

• The app communicates primarily within your local Wi-Fi network to connect with your Samsung TV.
• No internet connection required for standard remote features.
• Remote commands are sent directly from your phone to your TV over Wi-Fi.

When Internet Access is Used

• For app updates, feature downloads, and support requests.
• Anonymous crash reports and analytics for product improvement (can be disabled in app settings).
• To update TV model compatibility databases.

Your Rights and Choices

• Access: Request a copy of any data collected about you.
• Correction: Ask to update or correct any inaccurate information.
• Deletion: Request deletion of your personal data.
• Portability: Request your data in a portable format.
• Opt-out: Disable analytics and crash reporting within the app's settings.

Apple App Store

App downloads, purchases, and updates are managed by Apple. For details on how Apple manages data, review Apple's Privacy Policy.

Changes to This Policy

We may update this policy from time to time. Updates will be communicated via app notifications and the latest version posted on your app's support website.

Continued use of the app means acceptance of future updates.